Withdrawing Funds Back to Your Wallet
When you are ready to pull funds out, the withdrawal flow mirrors the deposit path — you pick the wallet, enter the amount and confirm your identity. We process payout requests to bKash, Nagad and Rocket. Your account must pass identity verification before the first withdrawal goes through; this is a one-time step that protects your balance from unauthorised requests. After that,
each withdrawal needs only your account PIN. Processing depends on the wallet network's own settlement schedule, which can vary. Players in Dhaka and other connected regions follow the same flow.
- Open the withdrawal section — Go to your account dashboard and select withdrawal. You will see the wallets available for payout — bKash, Nagad and Rocket.
- Enter your wallet number and amount — Type the bKash, Nagad or Rocket number you want the payout sent to, then enter the amount within your available balance.
- Complete the verification prompt — First-time withdrawals require identity documents. Returning requests need your account PIN. This step keeps your funds secure.
- Wait for wallet settlement — We submit the payout to the wallet network. Settlement timing is set by the network itself; you will see the credit in your wallet once it clears.